Autodesk is implementing a change that will affect how you log into PlanGrid. PlanGrid users will now be required to use their Autodesk Account for logging into the system. It is important to note that the same portal currently used to access PlanGrid will remain unchanged.
Creating an Autodesk Account only takes a few steps. To do so, please log in to your PlanGrid account and click the complete setup to create your Autodesk Account. After you have created an Autodesk Account, you will use these credentials to log into PlanGrid and continue to access your projects uninterrupted. For uninterrupted access to PlanGrid, use the same email address from your PlanGrid account when creating your Autodesk account.
How will you know if I need to create an Autodesk Account to login to my PlanGrid account?
If you see a notification after logging into your PlanGrid account, it means you need to create an Autodesk Account to continue accessing your account. Please click on the image that looks like the one prompting you to create your Autodesk Account to get specific instructions on how to create your Autodesk Account:
Please note that your PlanGrid email address and Autodesk email address should be the same.
Complete the following steps when you see the option 'Action Required'
- If you see the modal popup "Create an Autodesk ID. Action Required" appear.
- Click "Create Autodesk ID". It will redirect to the Autodesk signup page.
- Follow the prompts to create an Autodesk account.
- After creating the account, it will redirect the customer back to the PlanGrid application.
- On the next login, the modal popup will no longer appear.
Complete the following steps when you see the option 'Create an Autodesk ID'
- If you see the modal popup "Create an Autodesk ID" appear.
-
Click on 'Complete Setup'. It will redirect to the Autodesk signup page.
-
Follow the prompts to create an Autodesk account and verify email.
- After creating the account, it will redirect the customer back to the PlanGrid application.
If you need help resetting your Autodesk Account password or logging in with the Autodesk Account, follow the steps in "Autodesk ID Password Reset" - Autodesk ID Password Reset.
If you need to connect with a support representative then use the ? sign on the bottom left hand side.