PlanGrid is committed to improving the security of our product to better protect our customers. We are making updates to our password reset workflow to introduce stricter complexity requirements. By default, the new requirement states passwords must be a minimum of eight characters long and contain at least one uppercase and one lowercase letters (A, z), and at least one numeric character (such as 0-9). During this time, we do not anticipate any interruption to services in PlanGrid (see attached image).
For those users authenticating via SSO, this change will have no effect and your password will continue to be managed based on your organization’s defined password policies.
Instructions on resetting your password can be found here.
If you have any questions, please contact PlanGrid Support by sending an email directly to firstname.lastname@example.org